Shipping Policy
Shipping Policy: AH Supply Inc.
Thank you for choosing AH Supply Inc. for your shopping needs. We aim to provide you with the best possible service, including efficient and reliable shipping. Please review our shipping policy outlined below:
1. Shipping Zones:
- We primarily ship within the CA and USA.
- Currently, we do not offer international shipping.
2. Shipping Methods:
- Standard Shipping: Orders are typically processed within 1-2 business days and delivered within 3-5 business days after processing.
- Express Shipping: For customers who require expedited delivery, we offer express shipping options at an additional cost. Express orders are typically processed within 1 business day and delivered within 1-2 business days after processing.
3. Shipping Rates:
- Shipping rates are calculated based on the weight of the package, shipping method selected, and destination.
- Free standard shipping may be available for orders above a certain value, as specified during promotions or sales.
4. Order Processing:
- Orders are processed and shipped during regular business hours (Monday to Friday, excluding holidays).
- Orders placed on weekends or holidays will be processed on the next business day.
5. Tracking Information:
- Once your order has been shipped, you will receive a confirmation email containing tracking information.
- You can track your package using the provided tracking number through our website or the designated courier's website.
6. Delivery Attempts:
- Our shipping partners will attempt delivery to the provided shipping address.
- If delivery is unsuccessful, a notification will be left, and additional attempts may be made, or the package may be held for pickup at a local facility depending on the courier's policies.
7. Address Accuracy:
- Please ensure that the shipping address provided during checkout is accurate and complete.
- AH Supply Inc. is not responsible for delays or non-delivery due to incorrect or incomplete shipping information provided by the customer.
8. Shipping Restrictions:
- Certain items may be subject to shipping restrictions due to size, weight, or legal regulations.
- Customers will be notified during the checkout process if any shipping restrictions apply to their order.
9. Order Status:
- You can check the status of your order, including shipping updates, by logging into your AH Supply Inc. account on our website.
10. Contact Information:
- For any inquiries or assistance regarding shipping, please contact our customer service team at info@ahsupply.com
11. Policy Updates:
- AH Supply Inc. reserves the right to update or modify this shipping policy at any time without prior notice. Any changes will be reflected on our website.
By placing an order with AH Supply Inc., you agree to abide by the terms and conditions outlined in this shipping policy. We appreciate your business and strive to make your shopping experience with us as seamless as possible. If you have any further questions or concerns, please do not hesitate to contact us.
Thank you for choosing AH Supply Inc. for your shopping needs!